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Magiclamp Networks
Magiclamp Networks uses Spam Assassin™ For Email Spam Filtering
FAQ
Q: How does this affect me?
A: In short it flags messages it thinks are spam. The amount of spam you have to wade through will be reduced significantly if you filter those messages. All email messages received by Magiclamp servers will be scanned for SPAM signatures. Email flagged as SPAM will have the text ***SPAM*** inserted into the subject line of the message.
Q: What do I do with email that is marked with ***SPAM*** ?
A: You can do several things with it: delete it, filter it to a special folder, or do nothing.
Q: I use WebMail. How do I filter ***SPAM*** to a special folder?
A: In WebMail, go to Options, then Folders, then create a new folder called "Spam". Go back to Options, then click Filters. In the Filter screen, create a new Filter that says If Subject contains ***SPAM*** move to the Spam folder. You could also have the filter move the message directly to Trash, but this is not recommended.
Q: How do I filter messages with Outlook, Outlook Express, Netscape Mail, or Eudora?
A: The steps for creating filters can be found in the help documentation for each of these programs, and are very similar to setting up filters in WebMail (see above). If you need further assistance, let us know.
Q: How effective is this new AntiSPAM software?
A: In our real-time, real-world tests, it kills 80% of SPAM on contact. Several domains receiving hundreds of SPAM messages per day were used to test the software, and we feel this is the best technology to come out yet, primarily because of the high SPAM flagging rate versus the false positive rate (a.k.a. legitimate messages getting marked as SPAM)
Q: What do the numbers after ***SPAM*** mean?
A: The first number is the scoring or rating given to a message, with the second number being the threshold at which the message will be flagged as SPAM. The threshold is set to 5.0, which in our tests, catches greater than 80% of all SPAM.
Q: Does the threshold ever change?
A: The threshold does not change, but at some point in the near future, you will be able to set the threshold for individual mailboxes. The time frame for this has not been set by the vendor, but should be available in the next three months.
Q: What determines how many "points" an email gets?
A: The message analyzer engine is based on a new technology employing Bayesian Statistics, which first appeared in a piece of software called Spam Assassin. Bayesian Statistics use both rules and dynamic learning to increase the chance of detecting SPAM. You will notice that messages marked as SPAM have new email headers that show what rules were triggered and for how many points.
Q: This new AntiSPAM engine learns? As in Artificial Intelligence?
A: Well, yes and no. It still depends on us for determining WHAT to learn from (see below) but once it has that, yes, it will learn on it’s own and become more effective with time.
Q: How can I help?
A: There are two distinct things you can do. The first is to send any emails that are marked as SPAM that should not have been to falsepositives (at) magiclamp (dot) net . The second is to send us messages that slipped through without getting marked as SPAM that should have been to spam@magiclamp.net. If you still have a high occurrence of unmarked SPAM (more than 10 a day), please contact us, as there are additional things we can on a per account basis.
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